NAIL SALON BOOKING TEST
Turnline | September 24, 2026 | Planning worksheet, not an active booking

Salon / reviewer:
Date:
Current booking system:
Test with fictional clients. Do not include card details or private customer data.

1. SERVICE AND TIME
Client's wording:
Approved menu service:
Removal needed / supported product type:
Add-ons / design review needed:
Service minutes + removal + add-ons + cleanup = total reserved time:
Latest start that fits before closing or the next appointment:

2. STAFF AND RESOURCES
Preferred technician / any qualified technician:
Required skill and staff schedule:
Chair / station / other resource:
Group size and simultaneous versus staggered service:
Walk-in capacity rule:

3. CONFIRMATION
Deposit or approval needed:
Pending-hold policy:
Confirmation must be issued by:
Required booking reference:
Reschedule / cancellation rule:
Failed booking or unanswered transfer fallback:
Staff member responsible for follow-up:

4. ACCEPTANCE TESTS
For each, record Expected / Actual / Pass or fail / Evidence / Fix owner.
- Add removal after a slot has been offered.
- Requested technician is unavailable.
- Two requests compete for the same opening.
- A group needs two technicians at the same time.
- Calendar connection fails before confirmation.
- Deposit is not completed.
- Reschedule fails before a replacement is confirmed.

5. DAILY REVIEW
Eligible calls:
Complete requests:
Correct confirmed appointments:
Attended services:
Cancellations / no-shows:
Staff correction minutes:
Open follow-ups and owner:

Turnline salon support is in discovery. No salon integration is established by
this worksheet. Discuss your workflow at turnlinehq.com/industries/nail-salons.