NAIL SALON LATE-ARRIVAL DECISION SHEET
Turnline | Editable office worksheet | 2026-09-25

Reviewed policy version:
Appointment / booked service:
Original start / next booking:
Actual arrival:
Required cleanup / reset:
Remaining service time:
Technician's assessment of service fit:
Approved options:
Authorized policy / fee decision-maker:

FULL SERVICE FITS
We can still complete [service] within the available time. Your expected finish is [verified time].

APPROVED ALTERNATIVE
We have [remaining time]. [Technician] can offer [appropriate alternative] at [reviewed price]. Would you like that option?

RESCHEDULE
The booked service no longer fits before the next appointment. We can offer [actual available options]. [Explain reviewed policy only as applicable.]

Client choice:
Revised service / price agreement:
Saved appointment status:
Technician informed:
Next action / owner:

Do not remove required service steps to force a booking into a shorter slot. A grace period does not create additional time.

Salon workflow inquiry: https://turnlinehq.com/industries/nail-salons#industry-waitlist
Salon support is in discovery; any live workflow requires validation.